Conseil en Relation Client (Organisation. Optimisation. Digitalisation. Multi-canalité. Cross-canalité) Missions : audit ; conseil ; stratégie organisationnelle ; expertise ; conduite de projets ; management transverse ; accompagnement du changement. Champs d'intervention : 1 - Relation Client : - e-CRM, Social-CRM, cross-canalité - Analytique, BI, Décisionnel - Gestion de la satisfaction client - Optimisation/efficacité opérationnelle des centre de contacts 2 - Organisation : - Re-engineering des processus métier à des fins de gains de productivité - Dématérialisation - Externalisation, Outsourcing (sous-traiter les traitements à faible valeur ajoutée) - Déploiement de nouvelles offres ; mise en place de nouveaux produits Domaines: Banques, Assurance, Crédit, Opérateurs de télécommunication.
| Website | https://www.open-co.com |
| Revenue | $5.1 million |
| Employees | 2 (2 on RocketReach) |
| Founded | 2008 |
| Phone | +39 045 493 8090 |
| Technologies |
HTML
,
Amazon CloudFront
,
Aruba DNS
+1 more
(view full list)
|
| Industry | Banking |
| Keywords | Customer Relationship Management, Business Process Optimization, Customer Experience, Digital Transformation, Business Consulting, Client Engagement, Management Consulting, Omnichannel Strategy, Multichannel Strategy, Organizational Consulting, Strategic Planning, Process Improvement, Operational Efficiency, Cross Channel Marketing, Marketing Strategy, Strategic Advisory, Project Management, Organizational Design, Change Management, Business Audit |
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Open Co Questions
The Open Co annual revenue was $5.1 million in 2026.
Paulo Asterio Nunes is the CTO of Open Co.
2 people are employed at Open Co.
Top Open Co Employees
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Paulo Asterio Nunes
CTO at Open Co
State of São Paulo, Brazil11
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