Onyx Software Information

Here at Onyx Software we want you to be able to get the most from our software, and we aim to assist you wherever possible, but we can't help with everything, for example, support doesn't cover training, it doesn't cover setting up your network or router, it doesn't cover setting up your computer, neither does it cover modifying printouts or printer problems. Basically, we will take all reasonable steps to make our software work in accordance with this help document (to the limit where the problem is related to our software). That said, if you have a problem beyond the scope of our support, whilst we can't promise to be able to fix the issue, we will aim to provide you with helpful information, and if we feel that we can help, then also remote assistance.