Onur Bal Email
Founder l Chairman of the Board @ bcc
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Onur Bal Location
- İstanbul, İstanbul, TR
Onur Bal Work
- Founder l Chairman of the Board @ (July 2023 - Present)
- General Manager @ (November 2020 - July 2023)
- Assistant General Manager, Sales and Marketing @ (October 2018 - October 2020)
- Business Development Director @ (April 2014 - October 2018)
- Operation Unit Head @ (March 2013 - March 2014)
- Outsource Manager @ (January 2010 - March 2013)
Onur Bal Education
- Bahcesehir University
İşletme Yüksek Lisans Programı (MBA) (İşletme)
2013-2015 - Celal Bayar University
Lisans Derecesi (Business Administration and Management, General)
1999-2003
Onur Bal Skills
- Outsourcing
- Outsourcing Management
- CRM
- Call Center
- Call Center Development
- Call Centers
- Contact Centers
- Customer Experience
- Team Management
- Telecommunications
- Customer Satisfaction
- Telemarketing
- Customer Retention
- IVR
- Workforce Management
- BPO
- Product Management
- Ekip Yönetimi
- Telekomünikasyon
- Çağrı Merkezleri
- Müşteri Deneyimi
- Salesforce.com
- Microsoft Office
- Customer Service
- Marketing Strategy
- Proje Planlama
- Iş Geliştirme
- Iletişim Merkezleri
- Ekip Oluşturma
- Pazarlama Stratejisi
- Yatırım Danışmanlığı
- Iletişim
- Kurumsal Iletişim
- Stratejik Iletişim
- Strateji
- Stratejik Planlama
Onur Bal Summary
- Onur Bal, based in İstanbul, İstanbul, TR, is currently a Founder l Chairman of the Board at bcc. Onur Bal brings experience from previous roles at bcc, Alonet Bilgi and Turkcell Global Bilgi. Onur Bal holds a 2013 - 2015 İşletme Yüksek Lisans Programı (MBA) in İşletme @ Bahcesehir University. With a robust skill set that includes Outsourcing, Outsourcing Management, CRM, Call Center, Call Center Development and more. Onur Bal has 2 emails on RocketReach.
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