Onswitch Ltd Information

Established in 2001, Onswitch’s fundamental purpose has always remained the same – to achieve the best patient outcomes by working with the people who care for them. Understanding the needs of the people who care for your patients (and tailoring your service provision around them) is good for everyone – patient, client, team and business. In veterinary practice the client is just as much a vital part of the care pathway as your patient. The Onswitch Team works with people like you in many countries around the world. We Train, Measure, Manage and Inspire teams to deliver a great customer experience at every touchpoint along the client journey to and through your practice. Our products and services help practices optimise their profitability, gather feedback, deliver customer experience training and sort out their marketing strategies and plans. We promote the value of word of mouth recommendation, indeed 95% of all of our work comes from a customer recommending us to a friend or colleague. onswitch.co.uk facebook.com/onswitchfootfall