Online Support Technology Stack

ASP.net is an open source framework for building web applications and services with .NET and C#.

Font Awesome makes it easy to add vector icons and social logos to their website.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.

Lightbox is a script used to overlay images on the current page. It's a snap to setup and works on all modern browsers.

Nginx is a web server which can also be used as a reverse proxy, load balancer, mail proxy and HTTP cache.

PHP: Hypertext Preprocessor is a server-side scripting language designed for Web development, but also used as a general-purpose programming language. PHP code may be embedded into HTML code, or it can be used in combination with various web template systems, web content management systems, and web frameworks.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

Microsoft Azure provides tools and services to help the reach and scale to a global audience with cloud gaming services.

CANDDi provides visitor identification software and integrates the technology to outbound marketing.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

ShareFile is a secure content collaboration, file sharing and sync solution that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based/on-prem storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems

Microsoft Office 365 provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more.

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.

TeamViewer is a solution for remote control, desktop sharing and file transfer that works behind any firewall and NAT proxy.

Google Maps is a web-based service that enables users to find local businesses, view maps, get driving directions, and more.

ShareThis' social media buttons and insights provides social intelligence in real time analytics for brands, publishers and developers.

Splash is an intuitive event marketing platform to seamlessly launch, promote and scale sophisticated event programs.

Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".

Kaspersky is a suite of antivirus and internet security protection software designed for homes, small, medium and enterprise business. These products enable users to protect computer and mobile devices against viruses and other threats, remove advertisements and unused applications, and secure sensitive information during online access. Products include Kaspersky Anti-Virus, Kaspersky Internet Security, Kaspersky Total Security, Kaspersky Security Cloud, and Kaspersky Endpoint Security Cloud.

Sophos develops products for communication endpoint, encryption, network security, email security and mobile security.

Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.

The Windows Azure Platform enables businesses to run critical applications with a higher performance-price ratio by running them on the services platforms data centers on a pay-as-you-go basis.

WPBakery Page Builder is a page builder plugin for WordPress which allows you to create stunning website content.

YouTube is a video sharing service where users can watch, like, share, comment and upload their own videos. The video service can be accessed on PCs, laptops, tablets and via mobile phones.

Microsoft Exchange Archiving is a cloud-based, enterprise-class archiving solution that helps clients to solve archiving, compliance, regulatory, and eDiscovery challenges.

VMware, Inc. is a compute, cloud, mobility, networking, and security infrastructure software to businesses in the united states and internationally.

VMware Server is a free virtualization product for Windows and Linux servers with enterprise-class support. It enables companies to partition a physical server into multiple virtual machines and to start experiencing the benefits of virtualization.

Windows Vista is an operating system produced by Microsoft as a member of the Windows NT family of operating systems for use on personal computers.

Windows XP is an operating system produced by Microsoft as part of the Windows NT family of operating systems.

Microsoft Invoicing is an online & mobile invoicing solution which allows users to create & send PDF format invoices to customers and accept payments via Pay.

GoPayment is a payment management and mobile payment gateway allowing vendors to process credit card transactions via mobile application. The mobile payment platform uses a credit card reader plugin enabling users to processGoPayment amounts and request customer electronic signatures via a touch sensitive screen.

Mimecast Email Continuity ensures continuity when primary email systems are offline, and customizable thresholds let administrators monitor inbound and outbound email.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.