ONE Holdings Ltd Information

ONE consists of: • ONE Assist • ONE Claims ONE works with insurer and broker partners who provide business to ONE Assist and ONE Claims in isolation or together. We believe passionately that if we respect our business partners, our clients and our internal team members and deliver levels of service beyond that expected of us, then our business will develop and prosper in line with the expectations of the Directors and shareholders. At ONE we have tried to create an environment where our people enjoy coming to work and are empowered to make their own decisions about how they operate within the organisational structure. However, it is imperative that this empowerment is exercised within the service standards that we demand of ourselves and expect our clients and their customers to receive. This is our Mission Statement: "we want our people to enjoy coming to work, we want our business partners to value doing business with us and we want to dazzle our clients with our honest, ethical and process driven approach to business" ONE currently employs around 80 people, 24 of whom are based at our Medical Emergency Assistance operation in Palma, Mallorca and the remainder at our offices in Hoddesdon, Hertfordshire.