Omni Interactions Technology Stack

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Microsoft Exchange Online is a hosted email for business.

Asana is a task & project management solution for teams. Asana users can share, plan, organize & track the progress of the tasks that each member is working on.

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.

Zoho Desk is a web-based customer service application that helps build stronger relationships with customers.

Zoho is a powerful project and collaboration software consists of four base modules, available in each package as well as in the free version. The modules included in Zoho Projects are Tasks and Milestones, Documents, Project Calendars, and Meetings and Forums.

Bright Pattern is the most effective cloud contact center software which helps businesses to simplify multichannel service.

GoToWebinar is a collaboration tool user can use to conduct "do-it-yourself"" webinars

Microsoft Outlook is an personal information manager from microsoft which helps users communicate, manage schedules & find what they need quickly & easily.

The Receptionist is the most versatile, effective and easy-to-use visitor management system available from offices with just a few employees to others over 3,000. The app is used by hundreds of businesses around the globe.

Zoho Mail is an Email designed with business users in mind. Engage their enterprise with Zoho Mail's team collaboration and communication tools.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Engage is a cloud-based messaging app for instant, 1 to 1 sales on the web.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

Freshdesk is a SaaS based, multichannel customer support software for businesses of all sizes, with gamification, automation, and is free for up to three agents.

HubSpot Forms are easy to build with drag & drop interface, users can add forms to HubSpot landing pages, or embed them on any website page.

Facebook Pixel helps organizations measure customer actions, build audiences and unlock optimisation tools. Facebook pixel is a snippet of JavaScript code that allows you to track visitor activity on your website.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Font Awesome makes it easy to add vector icons and social logos to their website.

Gravatar is a service for providing globally unique avatars and was created by Tom Preston-Werner. It is owned by Automattic, having integrated it into their WordPress.com blogging platform.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

Nginx is a web server which can also be used as a reverse proxy, load balancer, mail proxy and HTTP cache.

PHP: Hypertext Preprocessor is a server-side scripting language designed for Web development, but also used as a general-purpose programming language. PHP code may be embedded into HTML code, or it can be used in combination with various web template systems, web content management systems, and web frameworks.

Polyfill as-a-service detects and returns a JavaScript bundle of polyfills based on the current browser using the User-Agent.

Select2 is a jQuery based replacement for select boxes. It supports searching, remote data sets, and pagination of results.

Glassdoor is a jobs and career marketplace.

Scalable, easy to use, and backed by award-winning customer service, iCIMS’ Recruit gives enterprise companies the edge they need to hire top talent.

TextRecruit helps businesses recruit more talent by allowing job seekers to research career opportunities, engage recruiters via text messaging, and complete job applications directly from their mobile devices.

GoDaddy Inc. designs and develops cloud-based technology products for small businesses, Web design professionals, and individuals in the United States and internationally. It provides domain name registration product that enables to engage customers at the initial stage of establishing a digital identity; hosting products, such as shared Website hosting, Website hosting on virtual private servers and virtual dedicated servers, managed hosting, and security.

GoDaddy's website builder, formally called Websites+ Marketing, is an online editing and publishing tool that helps users make a responsive website with no technical knowledge required.

WP Engine provides managed WordPress hosting for mission critical sites around the world.

WPForms is the WordPress forms plugin with drag & drop online form builder that allows users to create powerful WordPress forms.

WP Rocket offers a caching plugin for Wordpress.

Yoast offers plugins to improve SEO and optimize web sites and blogs.

YouTube is a video sharing service where users can watch, like, share, comment and upload their own videos. The video service can be accessed on PCs, laptops, tablets and via mobile phones.

HubSpot is a cloud-based inbound marketing software that allows businesses to transform the way that they market online.

Conduct prospecting via social networks and build your own unique process for sales development emails, phone calls, and other activity.

Humanity is a employee scheduling software.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

SSL.com provides SSL/TLS & digital certificates to secure & encrypt data with 4096-bit SSL/TLS certificates, trusted by all browser.

Zoho is an web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, customer relationship management, project management, invoicing and other applications developed by Zoho Corporation.