Omeed Jafari Email
Senior Vice President @ SupportNinja
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Omeed Jafari Location
- Philippines
Omeed Jafari Work
- Senior Vice President @ (September 2024 - Present)
- Member Board of Directors @ BMW Owners Society of Saferiders INC (April 2023 - March 2025)
- VP of Global Operations and Shared Services @ (January 2021 - December 2023)
- Director of Operations @ (April 2019 - January 2021)
- Manila Site Leader - Riot Live Services @ (June 2017 - December 2018)
- Head of Quality, Productivity and Analytics (QP and A) - Manila Shared Services @ (March 2016 - June 2017)
- Associate Vice President of Operations @ (December 2003 - March 2016)
- Senior Operations Manager @ Aegis PeopleSupport Inc. (September 2007 - April 2010)
- Operations Manager @ PeopleSupport (December 2003 - September 2007)
Omeed Jafari Skills
- Customer Service
- Customer Retention
- Technical Support
- Manage Client Relationships
- Outsourcing
- Team Management
- Multi-site Teams
- Performance Management
- Performance Improvement
- BPO
- Call Center
- Workforce Management
- Call Centers
- Process Improvement
- Management
- Customer Experience
- Customer Satisfaction
- Telecommunications
- Quality Assurance
- Cross-functional Team Leadership
- Leadership
- Coaching
- Program Management
- Online Gaming
- MMORPG
- Analysis
- Six Sigma
- COPC
- IEX
- Vendor Management
- Inbound Marketing
- Contact Centers
- Operations Management
- Service Delivery
- Employee Engagement
- CRM
- Performance
- Offshoring
- Operations
- Business Process Outsourcing Bpo
- Cross Functional Team Leadership
- Multi Site Teams
- Capital
- Services
- Business Process Outsourcing
Omeed Jafari Summary
- Omeed Jafari, based in Philippines, is currently a Senior Vice President at SupportNinja. Omeed Jafari brings experience from previous roles at BMW Owners Society of Saferiders INC, Support.com, TaskUs and Riot Games. With a robust skill set that includes Customer Service, Customer Retention, Technical Support, Manage Client Relationships, Outsourcing and more. Omeed Jafari has 1 emails on RocketReach.
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Omeed Jafari
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