Sales Engineer - Small Business @ (September 2020 - October 2021)
Tier 2 Product Support Specialist @ (February 2019 - September 2020)
Product Support Specialist @ (September 2017 - September 2019)
Co-Owner @ The Fix Zone (January 2011 - September 2017)
Account Manager @ Swartz & Brough Inc. (August 2009 - March 2011)
Warehouse Supervisor @ (January 2009 - August 2009)
Tech Support Representative @ (March 2006 - August 2008)
Customer Service Representative @ (May 2004 - February 2006)
Omar Rivera Skills
Ableton
Account Management
Adobe Illustrator
Adobe Photoshop
Artificial Intelligence (AI)
Contact Center as a Service (CCaaS)
Customer Relationship Management (CRM)
Customer Service
Customer Service Operations
Generative AI Tools
Generative AI for Sales
Google Workplace
HubSpot Sales Hub
Leadership
Leadership Development
Management
Mobile VoIP
Modern Cloud
OS X
Organizational Leadership
Pre-Sales
Presentation Skills
Sales Engineering
Salesforce.com
Slack
Solution Architecture
Sound Design
Spanish
Team Building
Team Leadership
Technical Support
Telephony
UCaaS
VoIP protocols SIP
Voice over IP (VoIP)
Windows
Zendesk
cloud based
Omar Rivera Summary
Omar Rivera, based in San Antonio, TX, US, is currently a Sales Engineering Manager - Mid Market at Dialpad. Omar Rivera brings experience from previous roles at Dialpad. With a robust skill set that includes Ableton, Account Management, Adobe Illustrator, Adobe Photoshop, Artificial Intelligence (AI) and more. Omar Rivera has 4 emails and 3 mobile phone numbers on RocketReach.
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