Omar Magdy Email
Support Engineering Manager EMEA @ Microsoft
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Omar Magdy Location
- Cairo, Cairo Governorate, EG
Omar Magdy Work
- 2022 -now Support Engineering Manager EMEA @
- 2017 -2022 Head of Unified Communicaitons and Collaboration Ops @
- 2015 -2017 Head of L3 support and Problem Managment @
- 2012 -2015 Head of Telephony Incident Managment (Enterprise L2 support and Microsoft Lync team) @
- 2010 -2012 Telephony Incident Managment Expert - Enterprise Telephony Focus @
- 2008 -2010 Telephony Incident Managment Specialist @
Omar Magdy Education
- Arab Academy for Science, Technology and Maritime Transport
Bachelor's Degree (Telecommunications Engineering)
- Lycee El Horreya
Thanawya Amma (Mathematics)
Omar Magdy Skills
- ITIL
- Telecommunications
- Cisco Technologies
- Data Center
- VoIP
- IP
- TCP/IP
- CCNA
- Pre-sales
- Cloud Computing
- Microsoft lync
- VoIP protocols SIP
- Operations Management
- Contact Centers
- IT Service Management
- People Management
- Nortel DMS
- NGN
- Customer Support
- Information Technology
- People Development
- Management
- Telephony
- WAN
- Team Leadership
- Troubleshooting
- Team Management
- Routing
- Business Development
- Strategic Planning
- Microsoft Office
- Customer Service
- Pre Sales
Omar Magdy Summary
- Omar Magdy, based in Cairo, Cairo Governorate, EG, is currently a Support Engineering Manager EMEA at Microsoft. Omar Magdy brings experience from previous roles at Orange Business. Omar Magdy holds a Bachelor's Degree in Telecommunications Engineering @ Arab Academy for Science, Technology and Maritime Transport. With a robust skill set that includes ITIL, Telecommunications, Cisco Technologies, Data Center, VoIP and more. Omar Magdy has 2 emails on RocketReach.
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