Omar Lora Email
Contact Center Manager @ XB Fulfillment
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Omar Lora Location
- Tijuana, B.C., MX
Omar Lora Work
- Contact Center Manager @ (November 2018 - Present)
Omar Lora Education
- Universidad Autónoma de Baja California
Bachelor of Business Administration
2014-2018 - Universidad Autónoma de Baja California
Bachelor of Business Administration - BBA (Business Administration and Management, General)
2014-2018
Omar Lora Skills
- Account Portfolio Management
- Back Office Operations
- Business Administration
- Business Process Outsourcing (BPO)
- Call Center Administration
- Client Onboarding
- Compliance PCI
- Contact Center Management
- Contact Center Operations
- Customer Experience Management
- Customer Relationship Management (CRM)
- E-Commerce
- KPI Dashboards
- P&L Management
- Payment Card Industry Data Security Standard (PCI DSS)
- Planning Budgeting & Forecasting
- Relocation
- Spanish
- Supervisory Skills
- Team Management
Omar Lora Summary
- Omar Lora, based in Tijuana, B.C., MX, is currently a Contact Center Manager at XB Fulfillment. Omar Lora holds a 2014 - 2018 Bachelor of Business Administration @ Universidad Autónoma de Baja California. With a robust skill set that includes Account Portfolio Management, Back Office Operations, Business Administration, Business Process Outsourcing (BPO), Call Center Administration and more. Omar Lora has 1 emails on RocketReach.
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