Omar Ayman Email
Quality Assurance Supervisor @ Waffarha (Past)
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Omar Ayman Location
- Giza, EG
Omar Ayman Work
- Quality Assurance Supervisor @ (September 2025 - October 2026)
- Quality Assurance Lead @ (March 2024 - September 2025)
- Senior Quality Assurance Specialist @ (September 2023 - March 2024)
- Account Manager @ (January 2023 - August 2023)
- Senior Quality Coach @ (March 2022 - October 2022)
- Issue Resolution Specialist @ (September 2021 - March 2022)
- Inbound Customer Service Representative @ (March 2021 - September 2021)
- Sales Promoter @ (August 2018 - October 2019)
- Retail Sales Representative @ (August 2017 - March 2018)
- Call Center Agent @ (April 2016 - July 2017)
Omar Ayman Education
- Cairo University
Bachelor of Commerce - BCom (Accounting)
2015-2019
Omar Ayman Skills
- AI Agents
- AI Prompting
- AI for Project Management
- Accounting
- Analytical Skills
- Arabic
- Assistants
- Attention to Detail
- Automation
- Build Strong Relationships
- Cash Handling
- Coaching
- Communication
- Computer Literacy
- Continuous Improvement
- Continuous Process Improvement
- Convincing People
- Cost Control
- Critical Thinking
- Customer Communication
- Customer Contact
- Customer Experience
- Customer Facing Roles
- Customer Follow-Up
- Customer Satisfaction
- Customer Service
- Customer Service Representatives
- Customer Support
- Data Analysis
- Egyptian Arabic
- Employee Engagement
- English
- Following Up
- Global Customer Service
- Google Gemini
- Individual Work
- Inspiration
- Intelligence
- Interpersonal Communication
- Large Language Models (LLM)
- Leadership
- Management
- Mobile Devices
- Mobile Marketing
- Multi-task & Handle High-volume Workloads
- Online Support
- Ownership
- People Management
- Performance Improvement
- Pressure Handling
- Problem Solving
- Prompt Writing
- Quality Assurance
- Quality Assurance Analysis
- Quality Assurance Management
- Quality Control
- Quality Improvement
- Quality Management
- Quality of Service (QoS)
- Reporting
- Reservations
- Retail Sales
- Salesforce Lightning
- Simply Accounting
- Smart Working
- Smartphones
- Social Media Communications
- Spokesperson
- Team Leadership
- Team Management
- Team Motivation
- Teamwork
- Technical Support
- Time Management
- Trading
- Web Chat
Omar Ayman Summary
- Omar Ayman, based in Giza, EG, was previously a Quality Assurance Supervisor at Waffarha. Omar Ayman brings experience from previous roles at Tabby, axis and Jumia Egypt. Omar Ayman holds a 2015 - 2019 Bachelor of Commerce - BCom in Accounting @ Cairo University. With a robust skill set that includes AI Agents, AI Prompting, AI for Project Management, Accounting, Analytical Skills and more.
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