Omar Arshad Email
Group Vice President Customer Operations
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Omar Arshad Location
- Islamabad, PK
Omar Arshad Work
- 2023 - now Group Vice President Customer Operations @ PTCL.Official and Ufone
- 2022 - 2024 Group Vice President Direct Sales and Joint Shops @
- 2021 - 2023 Vice President Sales Planning and Channel Steering @
- 2019 - 2021 General Manager Service Development @
- 2017 - 2019 Head of Commercial Experience @
- 2016 - 2017 General Manager Digital and Subscriber Management @
- 2009 - 2016 General Manager Service Development and Subscriber Management @
- 2009 - 2009 Head of Churn Management and Resource Development @
- 2008 - 2009 Head of Customer Service (Interim) @
- 2004 - 2009 Head of CS Support Center. Pakistan @
- 2003 - 2004 IT and Analysis Specialist @
Omar Arshad Education
- VU
Master of Business Administration (MBA) (Management)
2013 - 2015 - National University of Computer and Emerging Sciences
BCS- Honors (Software Engineering)
1999 - 2003
Omar Arshad Skills
- Call Center
- Billing Systems
- CRM
- Back Office
- VAS
- Complaint Management
- BSS
- Telecommunications
- Analysis
- Business Development
- Call Centers
- Contact Centers
- Business Strategy
- Microsoft Excel
- Research
- Training
- Management
Omar Arshad Summary
- Omar Arshad, based in Islamabad, PK, is currently a Group Vice President Customer Operations at PTCL.Official and Ufone. Omar Arshad brings experience from previous roles at Ufone 4G, Ufone and Jazz (previously known as Mobilink). Omar Arshad holds a 2013 - 2015 Master of Business Administration (MBA) in Management @ VU. With a robust skill set that includes Call Center, Billing Systems, CRM, Back Office, VAS and more. Omar Arshad has 1 emails on RocketReach.
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