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Omar Andrade Location
Valenzuela, NCR, PH
Omar Andrade Work
Technical Account Manager @ (June 2023 - Present)
Dialer Manager @ (February 2022 - June 2023)
Manager @ (August 2018 - February 2022)
Operations Manager @ (October 2016 - August 2018)
Lead - Dialer Administrator @ Aegis People Support (April 2013 - January 2018)
Dialer Analyst @ Sykes Marketing Services Inc. (September 2009 - April 2013)
Omar Andrade Education
Polytechnic University of the Philippines
Bachelor's degree (Business Administration and Management, General)
2003-2007
Omar Andrade Skills
Technical Support
Team Leadership
Customer Satisfaction
Training
Team Management
Data Analysis
Customer Experience
BPO
Contact Centers
Microsoft Excel
Workforce Management
Avaya
Customer Service
Time Management
Inbound Marketing
Telemarketing
Dialer Management
Omar Andrade Summary
Omar Andrade, based in Valenzuela, NCR, PH, is currently a Technical Account Manager at Five9. Omar Andrade brings experience from previous roles at Sutherland, Genpact, Teleperformance and Aegis People Support. Omar Andrade holds a 2003 - 2007 Bachelor's degree in Business Administration and Management, General @ Polytechnic University of the Philippines. With a robust skill set that includes Technical Support, Team Leadership, Customer Satisfaction, Training, Team Management and more. Omar Andrade has 2 emails and 1 mobile phone numbers on RocketReach.
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