Olivia Hardy Email & Phone Number
Director, National Customer Success and Optimization @ BD
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Olivia Hardy Location
- Auburn, AL, US
Olivia Hardy Work
- Director, National Customer Success and Optimization @ (October 2023 - Present)
- Associate Director Post Live Support @ (October 2020 - March 2024)
- Regional Account Manager @ (October 2018 - September 2021)
- Account Manager @ (October 2013 - June 2016)
- Quality Director @ Alabama Hospital Association (January 2013 - September 2013)
- Manager, Customer and Sales Training @ (July 2016 - September 2018)
- Territory Manager @ (July 2012 - January 2013)
- Account Manager @ MedMined Services CareFusion (October 2008 - June 2012)
Olivia Hardy Education
- University of Alabama at Birmingham
MPH (Maternal and Child Helth, International Health)
2006-2008 - Auburn University
B.S. (Biomedical Sciences and Microbiology)
2001-2006
Olivia Hardy Skills
- Project Management
- Key Accounts
- Development of Strategy
- Customer Experience Management
- Voice of the Customer
- Executive Relationships
- Talent Development
- Facilitation
- Thought Leadership
- High Performance Teams
- Key Performance Indicators
- Customer Relationship Management (CRM)
- Training and Development (HR)
- Program Management
- Negotiation
- Team Building
- Strategic Thinking
- Leadership
- Business Development
- Medical Devices
- Public Speaking
- Sales
- Healthcare Industry
- Process Improvement
- Hospitals
- Healthcare Consulting
- Salesforce.com
- Healthcare Analytics
- Healthcare Management
- EHR
- Management
- Sales Operations
- Account Management
- Strategy
- Strategic Planning
- Software as a Service (SaaS)
- Customer Retention
- Customer Experience
- Cross-functional Team Leadership
- Team Leadership
- Leadership Development
- Sales Management
- Customer Success
- Customer Support
- Software Sales
- Healthcare Information Technology
- Healthcare
- Kaizen Leadership
- Medical Software Sales
- Infection Control
- Product Development
- Informatics
- EMR
- Healthcare improvement
- Quality Improvement
- Physicians
- Solutions
- Patient Care
- Rehab
- Services
Olivia Hardy Summary
- Olivia Hardy, based in Auburn, AL, US, is currently a Director, National Customer Success and Optimization at BD. Olivia Hardy brings experience from previous roles at BD, CareFusion and Alabama Hospital Association. Olivia Hardy holds a 2006 - 2008 MPH in Maternal and Child Helth, International Health @ University of Alabama at Birmingham. With a robust skill set that includes Project Management, Key Accounts, Development of Strategy, Customer Experience Management, Voice of the Customer and more. Olivia Hardy has 3 emails and 1 mobile phone numbers on RocketReach.
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