Olivia Email & Phone Number
Director, Customer Operations @ Clasp
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Olivia Location
- Boston, MA, US
Olivia Work
- Director, Customer Operations @ (August 2026 - Present)
- Director, Customer Success and Strategy @ (January 2025 - August 2026)
- Senior Strategy Consultant @ (August 2022 - January 2025)
- Summer Strategy Consultant @ (June 2021 - August 2021)
- MBA Consultant @ (March 2021 - May 2021)
- Senior Recruiter (Early-in-Career) @ (February 2020 - July 2020)
- Recruiter @ (August 2018 - February 2020)
Olivia Education
- University of Michigan - Stephen M. Ross School of Business
Master of Business Administration - MBA
2020-2022 - Hamilton College
Bachelor of Arts (B.A.) (Public Policy, Magna Cum Laude)
2010-2014
Olivia Skills
- Account Management
- Admissions
- Admissions Counseling
- Agile Methodologies
- Analytical Skills
- Business Process Improvement
- Candidate Assessment
- Change Management
- Class Reunions
- Client Services
- Closing Candidates
- College Recruiting
- Competitive Analysis
- Cross-Selling
- Customer Lifecycle Management
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service
- Customer Success
- Customer Support
- Data Analysis
- Donor Relations
- Donor Solicitation
- Event Management
- Event Planning
- Events
- Facilitation
- Fundraising
- Go-to-Market Strategy
- HR Consulting
- HR Transformation
- HubSpot
- Interview Preparation
- Interviewing
- Leadership
- Market Analysis
- Market Research
- Microsoft Excel
- Microsoft PowerPoint
- Performance Dashboards
- Program Development
- Program Management
- Project Delivery
- Project Management
- Project Planning
- Public Speaking
- Publications
- Qualifying Candidates
- Recruiting
- Relationship Building
- Renewals
- Report Writing
- Research Skills
- Revenue Forecasting
- Sales Operations
- Sales Processes
- Screening Resumes
- Scrum
- Software Implementation
- Solicitation
- Solution Implementation
- Special Events
- Talent Strategy
- Technical Recruiting
- University Recruitment
- University Relations
- Upselling
- Investment Banking
- Content Strategy
- Copywriting
- Social Media
- Public Policy
- PowerPoint
- Constituent Services
- Volunteer Management
- Spanish Speaking
- Email Marketing
- Strategic Communications
- Research
- Microsoft Word
- Education
- Direct Marketing
Olivia Summary
- Olivia, based in Boston, MA, US, is currently a Director, Customer Operations at Clasp. Olivia brings experience from previous roles at Clasp, Accenture and Amazon. Olivia holds a 2020 - 2022 Master of Business Administration - MBA @ University of Michigan - Stephen M. Ross School of Business. With a robust skill set that includes Account Management, Admissions, Admissions Counseling, Agile Methodologies, Analytical Skills and more. Olivia has 2 emails and 1 mobile phone numbers on RocketReach.
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