Olivia Collins Email
Digital Change Lead @ De Montfort University
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Olivia Collins Location
- United Kingdom
Olivia Collins Work
- Digital Change Lead @ (June 2026 - Present)
- Head of Global Support Quality and Training @ (October 2024 - Present)
- Head of Support NEMEA @ (December 2023 - Present)
- Senior Support Manager UK and Nordics @ (August 2023 - June 2024)
- Customer Support Manager @ (October 2021 - August 2023)
- Customer Experience and PR Manager @ (March 2021 - September 2021)
- Customer Service Supervisor @ Go Inspire Group (December 2012 - March 2021)
- Store Supervisor @ Jane Norman (July 2009 - August 2011)
Olivia Collins Education
- ICS Learn
Diploma of Education (Human Resources Management and Services)
2020-2021 - PeopleCert
ITIL 4 Foundation
2024
Olivia Collins Skills
- Analytical Skills
- CRM Software
- Client Services
- Communication
- Customer Engagement
- Customer Satisfaction
- Customer Service
- Customer Support
- Employee Training
- ITIL Process Implementation
- Key Performance Indicators
- Leadership
- Learning and Development
- Onboarding
- Operational Efficiency
- Operational Excellence
- Organizational Leadership
- People Management
- Performance Management
- Problem Solving
- Programme Delivery
- Relationship Building
- Team Management
- Teamwork
- Technology Change Management
Olivia Collins Summary
- Olivia Collins, based in United Kingdom, is currently a Digital Change Lead at De Montfort University. Olivia Collins brings experience from previous roles at Cyncly. Olivia Collins holds a 2020 - 2021 Diploma of Education in Human Resources Management and Services @ ICS Learn. With a robust skill set that includes Analytical Skills, CRM Software, Client Services, Communication, Customer Engagement and more. Olivia Collins has 2 emails on RocketReach.
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