Oliver Macdonald's Location
London, GB
Oliver Macdonald's Work
- Director, Product Management (Salesforce) @ Expedia, Inc.
- Director, Continuous Improvement (Strategy and Enablement Team) @ Expedia, Inc.
- Director, Customer Experience @ Expedia, Inc.
- Director of Customer Operations @ CarRentals.com - An Expedia, Inc Company
- Senior Strategy Manager, Global Customer Operations @ Expedia, Inc.
- CS Manager: UK, Germany and Scandinavia @ Expedia, Inc.
- Senior Upgrade and Retention Manager, Direct PAYM @ EE
- Senior Base Dynamics Manager (PAYG) @ EE
- Senior Planning and Analysis Manager @ Orange
- Senior Analyst @ Loyalty Management UK
Oliver Macdonald's Education
- Salford University
Doctor of Philosophy (Ph.D.) (Glaciology and Climatic Change)
1999 - 2002 - Oxford University
Bachelor of Arts (BA) (Geography)
1996 - 1999 - Willowbank
Oliver Macdonald's Skills
- Proposition Development
- Customer Insight
- Customer Experience
- Customer Loyalty
- Loyalty Marketing
- Contact Centre
- P&L Responsibility
- Customer Acquisition
- Customer Retention
- P&L Management
Oliver Macdonald's Summary
Oliver MacDonald, based in London, GB, is currently a Director, Product Management (Salesforce) at Expedia Group, bringing experience from previous roles at Expedia Group, CarRentals.com - An Expedia, Inc Company and Expedia, Inc.. Oliver MacDonald holds a 1999 - 2002 Doctor of Philosophy (Ph.D.) in Glaciology and Climatic Change @ Salford University. With a robust skill set that includes Proposition Development, Customer Insight, Customer Experience, Customer Loyalty, Loyalty Marketing and more, Oliver MacDonald contributes valuable insights to the industry. Oliver MacDonald has 2 emails on RocketReach.
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