Oliver Jackson Email & Phone Number
Head of Customer Happiness @ Mailbird
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Oliver Jackson Location
- United Kingdom
Oliver Jackson Work
- 2021 -now Head of Customer Happiness @
- 2020 -2021 Customer Service Manager @
- 2019 -2020 Customer Service Manager @ iPresence.ca
- 2019 -2019 Customer Service Manager @
- 2015 -2019 Head of Customer Service @
- 2013 -2015 Project Management Coordinator @
- 2012 -2013 Customer Service Representative @
Oliver Jackson Education
- Royal Holloway, University of London
Bachelor's degree (Classics and Classical Languages, Literatures, and Linguistics)
2008-2011
Oliver Jackson Skills
- Customer Service
- Team Leadership
- Management
- Customer Satisfaction
- Contact Centers
- Call Centers
- Customer Experience
- Customer Retention
- Interviews
- Italian
- People Skills
- Performance Appraisal
- Change Management
- Project Management
- Team Building
- Cross-functional Team Leadership
- Communication
- Microsoft Office
- Teamwork
- Leadership
- Zendesk
- Performance Management
- Google Suite
- Microsoft Excel
- Google Apps
- E-business
- English
- Customer Service Management
- Customer Service Training
- Team Management
- Time Management
- Customer Support
- Training
- Problem Solving
Oliver Jackson Summary
- Oliver Jackson, based in United Kingdom, is currently a Head of Customer Happiness at Mailbird. Oliver Jackson brings experience from previous roles at iGenius, iPresence.ca, Floom and MadeSimple Group. Oliver Jackson holds a 2008 - 2011 Bachelor's degree in Classics and Classical Languages, Literatures, and Linguistics @ Royal Holloway, University of London. With a robust skill set that includes Customer Service, Team Leadership, Management, Customer Satisfaction, Contact Centers and more. Oliver Jackson has 3 emails on RocketReach.
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