Oliver Day Email & Phone Number
Conversational AI Developer @ HumanFirst
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Oliver Day Location
- London, GB
Oliver Day Work
- Conversational AI Developer @ (November 2023 - Present)
- Conversational Engineer @ CDI Services (October 2021 - November 2023)
- Conversation Designer @ Travtus (July 2020 - April 2021)
- Customer Improvements Manager @ (September 2019 - June 2020)
- Customer Support Manager @ (September 2016 - August 2019)
- Head of Customer Support @ (January 2012 - September 2016)
- Operations Manager @ (August 2009 - December 2011)
Oliver Day Education
- London School of Commerce
Master of Business Administration (MBA)
2012-2013 - Knox College
Bachelor of Arts
2001-2005
Oliver Day Skills
- AI Productivity
- AI Prompting
- AI Training
- AI enablement
- AI trainer
- Agentic AI Development
- Analysis
- Anthropic Claude
- Artificial Intelligence (AI)
- Audio Transcription
- Automation Engineering
- Business Process Design
- Business Process Improvement
- Business Process Mapping
- Call center start-up
- Change Management
- ChatGPT
- Chatbot Development
- Chatbot Responses
- Chatbots
- Client Facing Skills
- Coaching & Mentoring
- Cognigy
- Consulting
- Conversation Analysis
- Conversation Design
- Conversational AI
- Coordination Of Projects
- Customer Analysis
- Customer Experience
- Customer Experience Analysis
- Customer Satisfaction
- Customer Satisfaction Research
- Customer Service Management
- Customer Success
- Customer Support
- Dashboards
- Data Analysis
- Data Analytics
- Data Visualization
- Dialogflow
- Employee Training
- GPT-4
- Generative AI
- IBM Watson
- Jupyter
- Key Performance Indicators
- LangChain
- LangGraph
- Large Language Models (LLM)
- Leadership
- Lean Operations
- Lean Thinking
- Low-Code Development
- Low-Code Development Platforms
- Management
- Management Consulting
- Market Analysis
- Marketing Analytics
- Microsoft Copilot Studio
- Microsoft Excel
- Microsoft Power Automate
- Microsoft Power Virtual Agents
- Migration Projects
- Motivation
- Natural Language Processing (NLP)
- Natural Language Understanding
- Operations Management
- Outsourcing
- People Management
- Performance Improvement
- Performance Management
- Performance Reviews
- Plotly
- Problem Solving
- Process Automation
- Process Improvement
- Process Management
- Professional Services
- Project Management
- Project Planning
- Prompt Design
- Prompt Engineering
- Python (Programming Language)
- Quality Management
- Rasa Platform
- Recruiting
- Retrieval-Augmented Generation (RAG)
- Sales Analysis
- Service Level Agreements
- Staff Development
- Stakeholder Management
- Strategy
- Text-to-Speech
- Vibe Coding
- Voice of the Customer Analysis
- Workflow Management
- Zapier
- n8n
- Visio
- Presentations
- Business Analysis
- Bidding Process
- MBA
- Business Meetings
- BPO
- Lean Manufacturing
- Business Transformation
- Business Process
- Requirements Analysis
- Team Leadership
- Strategic Planning
- Microsoft Office
Oliver Day Summary
- Oliver Day, based in London, GB, is currently a Conversational AI Developer at HumanFirst. Oliver Day brings experience from previous roles at CDI Services, Travtus and Avast. Oliver Day holds a 2012 - 2013 Master of Business Administration (MBA) @ London School of Commerce. With a robust skill set that includes AI Productivity, AI Prompting, AI Training, AI enablement, AI trainer and more. Oliver Day has 2 emails on RocketReach.
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