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Oliver Connick Location
Zürich, ZH, CH
Oliver Connick Work
Snr Global Customer Success Account Manager | Driving Cloud Adoption and Value Realization @ (April 2019 - Present)
Service Manager | Driving Operational Excellence, Vendor Performance and High‑Reliability IT Services @ (November 2015 - March 2019)
IT Project Lead - Global Business Applications @ (December 2014 - October 2015)
IT Business and Support Analyst - Software Lifecycle and Stakeholder Management @ (May 2013 - November 2014)
Operations and Account Management @ (April 2010 - March 2013)
ECM Engineer - IT Support Co-ordinator and Consultation @ (July 2008 - March 2010)
Senior Systems Analyst and ECM Consultant @ (November 1998 - June 2008)
Technical Support Specialist @ (July 1998 - November 1998)
Technical Support Specialist @ (February 1997 - June 1998)
Sales Account Manager @ (July 1996 - February 1997)
Oliver Connick Education
University of Wolverhampton
BA (Hons) (Languages and Business)
1995-1996
South East Technological University
Diploma (Languages and Marketing)
1992-1995
Université Pierre Mendès-France (Grenoble II)
Erasmus (Languages and Business)
1993-1994
Waterford Institute of Technology
Oliver Connick Skills
Account Management
Business Analysis
Business Intelligence
Business Process
Business Process Design
CRM
Change Management
Client Relationship Management
Cloud Computing
Cloud Development
Communication
Conflict Resolution
Customer Escalation Management
Customer Relations
Customer Relationship Management (CRM)
Customer Service
Cybersecurity
Disaster Recovery
Document Management
Enterprise Architecture
Enterprise Content Management
Escalation Management
FileNet
IT Management
IT Operations
IT Outsourcing
IT Service Management
IT Strategy
ITIL
ITIL Certified
Incident Handling
Information Technology
Management
Microsoft 365
Microsoft Azure
Microsoft Office
Microsoft Operating Systems
Microsoft Products
Operations Management
Outsourcing
People Management
Pre-sales
Program Management
Project Delivery
Project Management
Public Speaking
Requirements Analysis
Service Delivery
Software Development Life Cycle (SDLC)
Software Project Management
Vendor Management
Project Portfolio Management
PMO
SDLC
SOA
ECM
Business Management
Customer Relationship Management Crm
Software Project
Project Portfolio
Microsoft Operating
Service Oriented Architecture Soa
Client Relationship
Enterprise Content
Financial Management
Reporting
Project Management Office Pmo
Pre Sales
Software Development Life Cycle Sdlc
Customer Relationship Management
Software Development Life Cycle
Service Oriented Architecture
Project Management Office
Oliver Connick Summary
Oliver Connick, based in Zürich, ZH, CH, is currently a Snr Global Customer Success Account Manager | Driving Cloud Adoption and Value Realization at Microsoft. Oliver Connick brings experience from previous roles at Zurich Insurance Company Ltd and DXC Technology. Oliver Connick holds a 1995 - 1996 BA (Hons) in Languages and Business @ University of Wolverhampton. With a robust skill set that includes Account Management, Business Analysis, Business Intelligence, Business Process, Business Process Design and more. Oliver Connick has 2 emails and 1 mobile phone numbers on RocketReach.
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