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Oliver Connick Location
Zürich, ZH, CH
Oliver Connick Work
2019 -now Snr Global Customer Success Account Manager | Driving Cloud Adoption and Value Realization @
2015 -2019 Service Manager | Driving Operational Excellence, Vendor Performance and High‑Reliability IT Services @
2014 -2015 IT Project Lead - Global Business Applications @
2013 -2014 IT Business and Support Analyst - Software Lifecycle and Stakeholder Management @
2010 -2013 Operations and Account Management @
2008 -2010 ECM Engineer - IT Support Co-ordinator and Consultation @
1998 -2008 Senior Systems Analyst and ECM Consultant @
1998 -1998 Technical Support Specialist @
1997 -1998 Technical Support Specialist @
1996 -1997 Sales Account Manager @
Oliver Connick Education
University of Wolverhampton
BA (Hons) (Languages and Business)
1995-1996
South East Technological University
Diploma (Languages and Marketing)
1992-1995
Université Pierre Mendès-France (Grenoble II)
Erasmus (Languages and Business)
1993-1994
Waterford Institute of Technology
Oliver Connick Skills
ITIL
IT Service Management
FileNet
CRM
Management
Outsourcing
Enterprise Content Management
Change Management
Customer Service
Document Management
IT Strategy
Disaster Recovery
Project Management
Microsoft Office
Software Project Management
Incident Handling
Project Portfolio Management
Customer Relations
Account Management
Operations Management
Client Relationship Management
Business Analysis
Requirements Analysis
IT Management
Service Delivery
Business Process Design
PMO
Business Intelligence
IT Operations
Information Technology
People Management
Escalation Management
Conflict Resolution
Microsoft Operating Systems
Enterprise Architecture
Business Process
SDLC
Pre-sales
Project Delivery
SOA
Cloud Computing
Vendor Management
ECM
Business Management
IT Outsourcing
Customer Relationship Management (CRM)
Software Development Life Cycle (SDLC)
Customer Relationship Management Crm
Public Speaking
Software Project
Project Portfolio
Microsoft Operating
Communication
Service Oriented Architecture Soa
Client Relationship
Enterprise Content
Financial Management
Reporting
Project Management Office Pmo
Pre Sales
Software Development Life Cycle Sdlc
Customer Relationship Management
Software Development Life Cycle
Service Oriented Architecture
Project Management Office
Oliver Connick Summary
Oliver Connick, based in Zürich, ZH, CH, is currently a Snr Global Customer Success Account Manager | Driving Cloud Adoption and Value Realization at Microsoft. Oliver Connick brings experience from previous roles at Zurich Insurance Company Ltd, Zurich Insurance Company Ltd. and DXC Technology. Oliver Connick holds a 1995 - 1996 BA (Hons) in Languages and Business @ University of Wolverhampton. With a robust skill set that includes ITIL, IT Service Management, FileNet, CRM, Management and more. Oliver Connick has 2 emails and 1 mobile phone numbers on RocketReach.
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