Director of Managed Services @ (November 2022 - February 2024)
Global Client Service Delivery Manager at Meta @ (June 2019 - November 2022)
Client Service Delivery Manager, EMEA at Facebook @ (January 2019 - June 2019)
Operations Manager EMEA at Facebook @ (June 2018 - January 2019)
Director of Client Services, EMEA @ (August 2016 - March 2018)
Manager of Project Support EMEA and APAC @ (August 2013 - August 2016)
Installation and Maintenance Supervisor EMEA and APAC @ (January 2012 - August 2013)
Field Project Consultant @ Photobase Ltd (June 2009 - January 2012)
Technical Support Technician and Managed Service Technician @ CyberTech International (September 2005 - June 2009)
Oliver Brown Education
Mid Kent College
AVCE (ICT)
2003-2005
Maidstone Grammar School 1998-2002
Oliver Brown Skills
Account Management
Analysis
Budgeting
Business Continuity
Business Process Improvement
Business Reviews
Change Management
Client Relations
Client Services
Coaching
Communication
Continuous Improvement
Customer Presentations
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Support
Data Analysis
Development Of Employees
Employee Training
Global Cross-Functional Team Leadership
Global Customer Service
Leadership
Managed Services
Management
Managing Global Operations
Microsoft Office
Negotiation
Operational Excellence
Operations Management
Organizational Alignment
People Management
Performance Improvement
Service Delivery
Service Delivery Management
Standard Operating Procedure (SOP)
Strategic Planning
Strategy
Team Building
Team Leadership
Team Performance
Training
Telecommunications
Troubleshooting
Project Management
Security
Computer Hardware
Operating Systems
Windows
Networking
Market Research
Maintenance & Repair
VoIP
Software Installation
Technical Support
Time Management
TCP/IP
Telephony
Network Architecture
Switches
Hardware
Windows Server
Customer Relationship Management Crm
Salesforce.com
Marketing Strategy
Maintenance And Repair
Customer Relationship Management
Oliver Brown Summary
Oliver Brown, based in London, England, GB, is currently a Vice President, Client Services at TeamPeople. Oliver Brown brings experience from previous roles at Dreamtek. Oliver Brown holds a 2003 - 2005 AVCE in ICT @ Mid Kent College. With a robust skill set that includes Account Management, Analysis, Budgeting, Business Continuity, Business Process Improvement and more. Oliver Brown has 2 emails on RocketReach.
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