OGOship Information

OGOship is a 3PL for eCommerce brands. We store, pick, pack and ship your orders from warehouses in Finland, Sweden, Estonia, the Czech Republic, the Netherlands, the UK and the US. Then we handle what happens after the parcel leaves: tracking, customer questions, returns, exchanges and claims. Most 3PLs stop at dispatch. We don't, because that is where customers decide whether to buy again. A late parcel with no update, a refund that takes three weeks, a question nobody answers: each one costs you a customer you already paid to acquire. What you get with OGOship: • Fulfilment from our warehouse network, with each order shipped from the nearest warehouse that holds the stock. B2C and B2B from the same inventory. • Branded order tracking: one page for every carrier, in your logo, colours and language. • AI customer chat on the tracking page. It answers "where is my order?" and hands over to your team when a person is needed. • A returns portal with exchanges and store credit, so a return can become the next order instead of a refund. • Claims handling for lost and damaged parcels. • myOGO, one platform for orders, stock, tracking, returns and invoicing. We connect natively to 25+ eCommerce platforms, including Shopify, WooCommerce, Magento, BigCommerce, Centra and PrestaShop. We work best with direct-to-consumer brands that are growing but tired of buying the same customer twice. Revenue goes up, profit stays flat, and every month feels like starting over. Customers who come back on their own change that. Founded in Helsinki in 2011. OGOship: the 3PL built for what happens after the sale.