Ofentse Mpako Email
Helpdesk Technician @ FastNet
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Ofentse Mpako Location
- Johannesburg, GP, ZA
Ofentse Mpako Work
- Helpdesk Technician @ (November 2016 - Present)
- Information Technology Specialist @ (November 2015 - July 2020)
- Information Technology Help Desk Support @ Business Connexion Ltd (July 2020 - March 2021)
- Information Technology Support Specialist @ (August 2011 - November 2015)
Ofentse Mpako Education
- Hillview High School
Grade 11
- P C Training Institute Private Limited
A+
- Tshwane North College
N3
Ofentse Mpako Skills
- 2nd Line IT Support
- Ad Hoc Reporting
- Afrikaans
- Business English
- Cancellations
- Computer Hardware Installation
- Computer Hardware Troubleshooting
- Confidentiality
- Customer Satisfaction
- Customer Service
- Data Processing
- Dial-up Networking
- Employee Orientations
- English
- FastExport
- Hardware Deployments
- Help Desk Support
- IT Hardware Support
- Internet Troubleshooting
- Logging
- Marketing
- Monitoring Services
- Network Monitoring Tools
- New Hire Training
- Openings
- Personal Assistance
- Problem Solving
- Program Monitoring
- Relating to Clients
- Relationship Building
- Software & Hardware Training
- Software Troubleshooting
- System Operations
- Troubleshooting
- WiFi
- Wilderness First Aid Certified
Ofentse Mpako Summary
- Ofentse Mpako, based in Johannesburg, GP, ZA, is currently a Helpdesk Technician at FastNet. Ofentse Mpako brings experience from previous roles at FastNet, Business Connexion Ltd and Telkom. Ofentse Mpako holds a Grade 11 @ Hillview High School. With a robust skill set that includes 2nd Line IT Support, Ad Hoc Reporting, Afrikaans, Business English, Cancellations and more.
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