Octopus Farm Information

Today’s customers are doing more, demanding more and engaging with companies on their own terms, and connecting the social, transactional and physical interactions to drive insight at a brand and grass roots level is difficult. Your customers are no longer a group of people to sell to – they are part of your strategic team. Engagement is not broadcast information, it is about creating open communication channels, to enable conversation and feedback – the more your customers feel part of your brand, the more they are likely to positively share their opinions about your products and services. We believe that data insight, diverse channels, social media and a truly immersive experience, offer opportunities for your brand to engage and deliver value in real-time, personal relationship with your customer. We believe in collaboration, actionable insight, awesome creativity and a strong foundation in technology to drive experiences that define context and relevance about your brand for your customer. We believe in and have fully embraced the ethos of co-creation, taking a truly collaborative and somewhat ‘Hollywood Model’ approach to business. And it’s working. We can focus on what we do best and work with our amazing partners and friends who we trust implicitly, to do the rest. We don’t believe in making things complicated – we work hard to ensure that simplicity, quality and consistency will create the feeling of a small luxury for your customers and peers regardless of how they choose to engage with your brand.