OceanConnects Information

OceanConnects provides a wide range of services dealing with all types of inbound and outbound contact for a business. We provide communication solutions for both Business to Business (B2B) and Business to Consumer (B2C) markets. OceanConnects is committed to meeting your requirements and exceeding your expectations. What does OceanConnects do? We supply quality and cost effective customer service, technical support, and help desk services to small, medium, and large companies in Ireland and Overseas. We have done this since 2004, from centres in Dublin and London. All our communications solutions are customised and enhanced to each client’s particular requirements. Moreover, our solutions are available in a variety of languages, as we know that your business can operate in a global capacity with the right support. We provide our clients with state of the art technology, fantastic people, and cutting edge practices. Then, we use these tools on behalf of a business to maximise their productivity, sales, services, and support. In turn, this allows them to focus more on growing their core business offerings. OceanConnects is a Contact Centre (Call Centre) that provides high quality outsourced communications services. Your outsourcing needs will be carefully analysed and a customised solution will be created specifically for your business’s requirements. We offer all of our services across five methods of contact and communication, ensuring the perfect mix for your business environment. These are call centre services; email support services; SMS; live chat support services, and Social media monitoring. We are pro-active, motivated, experts. We use a flexible approach to develop practical solutions that work for your business. Our objective is to build a strong relationship with our customer, developing a strategic partnership based on quality services which works for them, resulting in exceptional value outsourcing work for us.