O.c. Hailey Location
- Colleyville, TX, US
O.c. Hailey Work
- 2019 -now President @
- 2016 -now Vice President Of Business Development @
- 2021 -2021 Director of Call Center Services @ PROTECTALL
- 2011 -2017 Site Director @
- 2009 -2010 VP Contact Center @ International Association of Benefits
- 2003 -2009 VP-Operations @ Outreach Communications
- 1988 -2001 Department Manager @
O.c. Hailey Education
- James Madison University
Bachelor of Business Administration (BBA) (BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)
1974-1978
O.c. Hailey Skills
- Leadership
- Contact Centers
- Operations Management
- Call Centers
- Customer Retention
- Vendor Management
- Sales
- Workforce Management
- Customer Satisfaction
- BPO
- Call Center
- Outsourcing
- Business Process Improvement
- Insurance
- Business Process Outsourcing (BPO)
- Management
- Team Building
- Customer Service
- Training
- Team Leadership
- Process Improvement
- Call Center Development
O.c. Hailey Summary
- O.c. Hailey, based in Colleyville, TX, US, is currently a President at Self-employed. O.c. Hailey brings experience from previous roles at Telvista, PROTECTALL, Telvista Inc. and International Association of Benefits. O.c. Hailey holds a 1974 - 1978 Bachelor of Business Administration (BBA) in BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES @ James Madison University. With a robust skill set that includes Leadership, Contact Centers, Operations Management, Call Centers, Customer Retention and more. O.c. Hailey has 3 emails and 2 mobile phone numbers on RocketReach.
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