NYC311’s mission is to provide the public with quick, easy access to all New York City government services and information while offering the best customer service. We help Agencies improve service delivery by allowing them to focus on their core missions and manage their workload efficiently. We also provide insight to improve City government through accurate, consistent measurement and analysis of service delivery.
| Website | http://nyc.gov/311 |
| Revenue | $112.4 billion |
| Employees | 77 (34 on RocketReach) |
| Founded | 2003 |
| Industry | Telephone Call Centers |
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NYC311 Questions
The NYC311 annual revenue was $112.4 billion in 2026.
Rhonda Young is the Emergency Management Director of NYC311.
34 people are employed at NYC311.
NYC311 is based in New York, New York.
Top NYC311 Employees
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Justyn Brodsky
Dispatcher at NYC311
New York, NY, US43 -
Rhonda Young
Emergency Management Director at NYC311
New York, NY, US2 -
Justin Melendez
Call Center Representative at NYC311
New York, United States11 -
Raymond Lothian Jr.
Customer Service Representative at NYC311
New York, United States11 -
Imani Houston
Call Center Representative at NYC311
New York, NY, US1 -
Lucaya Fulmore
Call Center Representative at NYC311
New York, United States42 -
Ashanie Raheem
Business Intelligence Analyst at NYC311
Beacon, NY, US3 -
Leona Mayfield
Call Center Representative at NYC311
New York, NY, US1 -
Faith Ferguson
Business Support Analyst at NYC311
New York, United States21 -
Chad Davis
Customer Relations Team at NYC311
New York, United States22
