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Nya L. Location
Taipei, Taiwan
Nya L. Work
Head of Customer Experience and Customer Operations @ (April 2023 - Present)
Head of Customer Experience and Corporate Sales @ (July 2017 - April 2023)
Head of Account Management @ (July 2016 - July 2017)
Partner Service and Compliance Manager @ (August 2015 - August 2016)
Training and Service Communication Manager- Housing @ (September 2013 - March 2014)
MBA Candidate 2013 @ (September 2012 - August 2013)
Training and Service Communication Manager @ 上海天虹国际大酒店 Sky Rainbow International Hotel (September 2013 - March 2014)
Market Research Intern @ (February 2013 - May 2013)
Executive Assistant @ Yo-Sheng Electrical/ AC Engneering (June 2011 - June 2012)
Stocks and Procurement Manager @ (September 2010 - May 2011)
Stores and Purchasing Assistant Manager @ (November 2009 - June 2010)
Bar Supervisor @ (November 2008 - October 2009)
Bartender @ (November 2007 - October 2008)
Mini Club Gracious Organiser @ (November 2006 - October 2007)
Nya L. Education
Hult International Business School
Master of Business Administration (MBA)
2012-2013
Chung Hua University
Bachelor
2002-2006
Nya L. Skills
Business Strategy
Chinese culture
Communication
Communication Skills
Cross-cultural Teams
Customer Service
English
Event Management
Food & Beverage
Hospitality
Hospitality Industry
Hospitality Management
Hotel Management
Hotels
Marketing Communications
Negotiation
Public Relations
Purchasing
Resorts
Restaurants
Tourism
Food and Beverage
Cross Cultural Teams
Nya L. Summary
Nya L., based in Taipei, Taiwan, is currently a Head of Customer Experience and Customer Operations at foodpanda. Nya L. brings experience from previous roles at foodpanda and Hult International Business School. Nya L. holds a 2012 - 2013 Master of Business Administration (MBA) @ Hult International Business School. With a robust skill set that includes Business Strategy, Chinese culture, Communication, Communication Skills, Cross-cultural Teams and more. Nya L. has 2 emails and 1 mobile phone numbers on RocketReach.
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