nuTraining Information

We are a company based in Perth and Darwin, providing advisory services and professional training Australia-wide. We lead and assist in organisational transformation by using, applying, and tailoring internationally-recognised Best Practices and standards. We specialise in the integration of a range of AXELOS® frameworks and methodologies on our model, ITIL® is a set of business-centred best practices for IT service management. It is a framework that provides guidance to organisations in transforming their IT departments into service providers driven by end-to-end business processes. In the late 1980s the UK government realised that more and more business was being driven by technology - so they instigated an initiative to enable organisations to reverse the situation and utilise technology to achieve the delivery of business outcomes - hence ITIL® was born. The scope of ITIL® is huge, and is often misinterpreted as being focussed on only one or two processes or the Service Desk, or that ITIL® is only valuable if you work in an IT department. It is actually a framework for a complete end-to-end management system that interfaces with portfolios, programmes, business processes, projects, international standards, other management systems, and more. ITIL®'s universal appeal is that it continues to provide relevant guidance on how to manage IT services from a business perspective and is adaptable to organisations of all sizes, enabling them to improve their own service provision. ITIL® has been continually reviewed and improved for the last 25 years, and is now adopted by tens of thousands of organisations in over 150 countries. The challenge for many organisations is that the transformation from being technology-driven to business process-driven often encompasses the entire organisation. From an advisory and business transformation perspective, this is where we can help. There is an associated qualification scheme that is internationally-recognised, with more than a quarter of a million ITIL® certifications ...