Numa Information

Numa is the AI Customer Operations System built for automotive dealerships. We fix why calls go uanswered, why advisors & reps spend their day on status updates instead of selling, why managers get blindsided by bad CSI reviews, and why every department operates in its own silo. Numa's AI agents answer and route every call, book appointments automatically, send proactive RO status updates, flag heat cases before CSI takes the hit, follow up on declined services and equity opportunities, and give managers full visibility into every customer communication across every department. All min one inbox and one shared context. Numa is the only auto dealership AI trusted by 1000+ dealers. Numa is also the only dealership AI that blends Silicon Valley DNA with Automotive DNA. Silicon Valley serial entrepreneurs, 50+ AI / Machine Learning & PhD Engineers and 150+ years combined of dealership GM experience. It’s like if Roger Penske and Steve Jobs joined forces to raise $50M from Google, Mitsui (500+ rooftops) and Tesla’s founding investor to build AI for dealerships. Numa tackles the dealership communication crisis head-on. We’ve handled 20M calls for dealers in the last year (10% appointment related). Because Numa is a shared inbox for customer comms, we give dealership leaders unprecedented visibility into communications... and the accountability that comes with it. No more wondering how many customers are behind those red blinking lights on your phones and who hasn’t responded. With Numa, dealers respond faster. From 23 hrs average to under 20 min. We rescue thousands of ROs and millions of RO $ per year, per rooftop. Also, dealer service advisors love working in Numa. They learn and ramp faster and stay longer, saving dealerships countless $ in training, recruiting and lost productivity.