Nugget Information

Nugget is an enterprise Conversational AI Ecosystem built for businesses operating at scale. It enables enterprises to deploy AI agents across voice, chat, email, WhatsApp, social and web - agents that can understand context, reason through workflows and take real-time action across enterprise systems. From customer support and sales to collections and operations, Nugget goes beyond automating conversations to executing business workflows end to end. The platform brings together conversational intelligence, workflow orchestration, enterprise knowledge, quality monitoring, analytics and agent assistance to help businesses improve resolution, efficiency and customer experience. Originally built at Zomato to power high-volume customer operations, Nugget now works with enterprises across financial services, insurance, ecommerce, consumer internet and other industries. Today, Nugget powers: 20 Mn+ monthly chat interactions 50 Mn+ monthly minutes of voice conversations 2.2 Bn+ conversations processed Built for scale. Designed for measurable enterprise outcomes.