Nuamedia Information

Nuamedia is an Australian technology company building Camlin Connect, an AI-assisted communications platform for designing, running, and improving modern customer-service experiences. Camlin Connect helps teams move from service idea to live application faster: describe what you need, let AI agents draft the customer journey, review the blueprint, and publish one approved service across voice, web, SMS, chat, avatar, and visual IVR channels. The platform brings together Camlin Architect, Contact, Speech, Avatar, Insight, and Biometrics so organisations can design once and deliver consistently across every touchpoint. We combine product R&D with hands-on delivery experience in demanding environments, including telecommunications, banking and finance, insurance, public sector, transport, defence-adjacent and sensitive deployments. Camlin supports cloud, hybrid, private-cloud, on-premises, and air-gapped models, giving enterprises control over hosting, data residency, AI model choice, audit, and operational governance. Since 2012, Nuamedia has worked at the intersection of voice, automation, contact-centre operations, AI, and digital service delivery. Our team provides the platform, engineering depth, professional services, integration expertise, and support needed to turn complex communications into intelligent, accessible, omni-channel experiences.