Akamai mission is to make digital experiences fast, intelligent and secure. their intelligent edge platform surrounds everything, from the enterprise to the cloud.
Cisco Unified Contact Center Express (UCCX) is a "contact center in a box" that provides a secure and easy to deploy customer interaction management solution for up to 400 agents.
IBM mainframes are high-performance computers with large amounts of memory and processors with capability to process billions of simple calculations and transactions in real time.
COBOL (Common Business-Oriented Language) is a computer programming language designed for use in business, finance, and administrative systems and widely used in applications deployed on mainframe computers, such as large-scale batch and transaction processing jobs.
Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.
JCL (Job Control Language) is a scripting programming language used on IBM mainframe operating systems to instruct the system on how to run a batch job or start a subsystem.
Python is an interpreted high-level programming language for general-purpose programming. Python features a dynamic type system and automatic memory management. It supports multiple programming paradigms, including object-oriented, imperative, functional and procedural, and has a large and comprehensive standard library.
Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.
Interactive Intelligence is a global leader of cloud services for customer engagement, communications and collaboration designed to help businesses worldwide improve service, increase productivity and reduce costs.
Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer service.
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface.
AutoCAD is computer-aided design (CAD) software that architects, engineers, and construction professionals rely on to create precise 2D and 3D drawings.
Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
Mandrill is a scalable and affordable email infrastructure service, with all the marketing friendly analytics tools they come to expect from MailChimp.
Microsoft Outlook is an personal information manager from microsoft which helps users communicate, manage schedules & find what they need quickly & easily.
IBM Cognos is a suite of business intelligence and performance management software, that includes dashboards, reports, forecasting, visualization & automation.
Oracle Data Warehousing is a type of data management system that is designed to enable and support business intelligence activities, especially analytics.
Salesforce Inbox is an email client that is built in with a mobile first framework and integrates seamlessly with GMail and Office365 bringing emails and Salesforce together into one application.
VMware Server is a free virtualization product for Windows and Linux servers with enterprise-class support. It enables companies to partition a physical server into multiple virtual machines and to start experiencing the benefits of virtualization.
WebMethods Integration is an iPaaS (Integration Platform as a Service). This platform has a suite of cloud services to enable development, execution, and governance of integration flows.
IBM Information Management System (IMS) is a hierarchical database management software system for online transaction processing (OLTP) and online batch processing.
Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.
Veritas is a line of data management software solutions designed for IT administrators. It enables users to accelerate digital transformation, manage multi-cloud data, provide data protection, optimize storage, and ensure compliance and workload portability.
Oracle Identity Management enables organizations to effectively manage the end-to-end lifecycle of user identities across all enterprise resources, both within and beyond the firewall and into the cloud.
Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.
Wire is a secure messaging & collaboration tool for businesses with end-to-end encryption, group chats, video & voice calls, file sharing and screen sharing.
NSTAR Electric Co Productivity And Operations Technology
Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.
NSTAR Electric Co Devops And Development Technology
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