Nozipho Maphumulo Email
QA: Process Specialist @ Investec
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Nozipho Maphumulo Location
- Johannesburg, GP, ZA
Nozipho Maphumulo Work
- 2023 -now QA: Process Specialist @
- 2016 -2023 Quality Assurance Specialist in AML and Regulatory Operations @
- 2012 -2016 Quality Coach @
- 2010 -2012 Training Assistant @
- 2008 -2009 Quality Assurance @
Nozipho Maphumulo Education
- Seta
Call Centre Management
2010-2011 - University of Johannesburg
(Marketing Management)
2006-2009
Nozipho Maphumulo Skills
- Quality Assurance
- Business Analysis
- Call Centers
- Performance Management
- Coaching
- Banking
- Customer Experience
- Relationship Management
- Customer Service
- Retail Banking
- Portfolio Management
- Training
- Consulting
- Management
- Employee Engagement
- Commercial Banking
- Business Process Improvement
- Employee Training
- Financial Risk
- Microsoft Word
- Microsoft Office
- Customer Satisfaction
- PowerPoint
- CRM
- Telecommunications
Nozipho Maphumulo Summary
- Nozipho Maphumulo, based in Johannesburg, GP, ZA, is currently a QA: Process Specialist at Investec. Nozipho Maphumulo brings experience from previous roles at Investec, RMB Private Bank, Vodacom and Discovery Limited. Nozipho Maphumulo holds a 2010 - 2011 Call Centre Management @ Seta. With a robust skill set that includes Quality Assurance, Business Analysis, Call Centers, Performance Management, Coaching and more. Nozipho Maphumulo has 3 emails on RocketReach.
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