Nova Roberts Email & Phone Number
Assistant Director, Change Management and Regulatory Services @ West Lindsey District Council
Nova Roberts's Location
United Kingdom
Nova Roberts's Work
- Assistant Director, Change Management and Regulatory Services @ West Lindsey District Council
- Head of Customer Experience @ South Kesteven District Council
- Contact Centre Operations Manager @ Wickes
- Head of Contact Centre @ Charles Tyrwhitt
- Head of Customer Service Operations, Selfridges and Ideal Shopping Direct @ Serco
- Head of Operations @ WhiteConcierge
- Head of Customer Service @ Cambridge City Council
- Head of Sales Centre @ Thomas Cook Group plc
Nova Roberts's Education
- Chartered Institute of Marketing
(Marketing, Management)
1997 - 1999 - Oxford Brookes University
(Business Management)
1988 - 1990
Nova Roberts's Skills
- Performance Management
- Customer Experience
- Management
- Strategy
- Change Management
- Contact Centers
- CRM
- Operations Management
- Team Management
- Stakeholder Management
Nova Roberts's Summary
Nova Roberts, based in United Kingdom, is currently a Assistant Director, Change Management and Regulatory Services at West Lindsey District Council, bringing experience from previous roles at South Kesteven District Council, Wickes, Charles Tyrwhitt and Serco. Nova Roberts holds a 1997 - 1999 Chartered Institute of Marketing. With a robust skill set that includes Performance Management, Customer Experience, Management, Strategy, Change Management and more, Nova Roberts contributes valuable insights to the industry. Nova Roberts has 1 email on RocketReach.
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