Head of Customer Experience @ (November 2018 - December 2020)
Contact Centre Operations Manager @ (June 2016 - August 2018)
Head of Contact Centre @ (June 2015 - December 2015)
Head of Customer Service Operations, Selfridges and Ideal Shopping Direct @ (April 2013 - May 2015)
Head of Operations @ (July 2010 - July 2012)
Head of Customer Service @ (January 2007 - July 2010)
Head of Sales Centre @ (February 1988 - March 2006)
Nova Roberts Education
Chartered Institute of Marketing
(Marketing, Management)
1997-1999
Oxford Brookes University
(Business Management)
1988-1990
Nova Roberts Summary
Nova Roberts, based in United Kingdom, is currently a Assistant Director, Change Management and Regulatory Services at West Lindsey District Council. Nova Roberts brings experience from previous roles at South Kesteven District Council, Wickes, Charles Tyrwhitt and Serco. Nova Roberts holds a 1997 - 1999 Chartered Institute of Marketing. Nova Roberts has 1 emails on RocketReach.
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