At Creative Co-Op, passion is at the heart of all we do - passion for product, passion for quality, and passion for customer success. It is this passion that grew a company founded in 2001 into the dynamic, trend-setter that it is today. This passion ensures we will continue to lead the industry for years to come.
Product - At our core, we live and breathe product. Our design team travels the world for inspiration, taking the best elements of their experience and translating them into a creative, unique assortment that caters to a broad variety of tastes. Whether you're a small boutique or a larger furniture store, our product line has something for you – and at price points that work.
Quality - We strive to create product of the highest quality standard, and go to great lengths to ensure that you’ll be proud to sell our merchandise. Both abroad and in the US, we adhere to strict quality control measures, but should you ever encounter an issue, we will do everything possible to rectify the situation as quickly as possible. Our customer service team strives for continual improvement, with a single goal – to be the best in the industry.
Customer Success - Most importantly, we realize that our success is defined first and foremost by our customers’ success. Through product that consistently sells thru, high in-stock rates, the Creative Co-Op Advantage Program and unmatched customer service, we strive to do all we can to provide a platform for that success.
The Idea Factory provides services focused on transforming the corporate innovation process, taking into account the velocity required to thrive in the New Corporate Eco-system. Our unique products and services have been thoroughly developed, tested and refined during the past three years with over two dozen of the world's most significant companies. In our workshops, we weave together talent, ideas and facilities to enable participant involvement and foster innovative solutions focused on a particular task, project or strategy. Workshops serve to raise awareness within the client and can serve as a catalyst for change, usually applied for client's strategy sessions. We also serve as an outsourced innovation department, creating a blueprint for new business ventures built around a customer-centric vision of the future.
Pinnacle Marketing was formed in 1997 in Garland, Texas to provide the security industry with a rep firm with a single-minded focus: offer our Manufacturer partners and customers best-in-class sales support. Over the years we have made it our goal to make sure any customer involved with any product line we represent is totally satisfied with the results. That's what drives us to be the best rep firm in the industry, and that's why we are able to represent so many world-class companies. We are not in the business of changing product lines on a regular basis and we are looking for long-term relationships with manufacturers, integrators, distributors and consultants so we can help drive business for everyone in our circle.
What we do on a daily basis is demonstrate and/or train on hardware and software, provide WebEx training sessions, consult on projects, perform job walks and site surveys and help with equipment layout and selection. We are also Texas CEU trainers (License # Y00143), and we regularly do CEU certification training on IP and Analog Video Systems, Fiber Optics, Networking, HD Video Systems and more. Call us if you need a class at your business location, otherwise check with your local distributor about doing a class at their location.
If you have any need of our services or any products that we represent, please reach out to us for assistance. You'll be glad you did, and we will appreciate the opportunity.