North East Community Care Access Centre Information

The North East Community Care Access Centre (North East CCAC) connects you with the care you need, at home and in your community. Our dedicated professional staff and management are guided by our vision and mission, and we strive to live our values as we deliver your care each and every day. Our Vision Outstanding care – every person, every day. Our Mission To deliver a seamless experience through the health system for people in our diverse communities, providing equitable access, individualized care coordination and quality health care. Our Values Excellence We combine an innovative approach with a dedication to excellence in providing exceptional home, school and community services to patients and their caregivers. Compassion We provide compassionate care with empathy and respect, while advocating for our patients and their caregivers. Accountability We are accountable to our colleagues, patients/caregivers and the community in delivering services in an equitable, transparent and fiscally responsible manner. Collaboration We build relationships by working cooperatively and in collaboration with our colleagues, patients/caregivers, service providers, health care system partners, and others. Trust We communicate in a clear and ethical manner to foster an environment of mutual respect, integrity and trust.-