Senior Vice President - HSN Customer Care @ (January 1999 - January 2004)
Senior Vice President and General Manager @ (January 1996 - January 1999)
Vice President Customer Service @ G.E. Capital (January 1994 - January 1996)
VP - Customer Service @ (January 1986 - January 1994)
Norman Wright Education
Swarthmore College
BA (Men's Basketball
WSRN Jazz Director
Swarthmore African American Student Society
Sophisticated Gents (accapella group))
1982-1986
Norman Wright Skills
Call Center
Leadership
Vendor Management
Financial Services
Program Management
Process Improvement
Customer Experience
Strategic Planning
Business Process Improvement
Change Management
Analytics
Team Building
Credit Cards
Team Leadership
Business Strategy
Executive Management
Business Analysis
Performance Management
Organizational Development
Management
Risk Management
Call Centers
Leadership Development
Cross-functional Team Leadership
Team Management
CRM
Operations Management
Training
Coaching
Customer Satisfaction
Customer Service
Business Transformation
Integration
Project Management
Analysis
Marketing
Banking
Management Consulting
Business Development
Sales
Strategy
Cross Functional Team Leadership
Norman Wright Summary
Norman Wright, based in Scottsdale, AZ, US, is currently a Member Board of Directors at Option Care Health. Norman Wright brings experience from previous roles at First Solar and UnitedHealth Group. Norman Wright holds a 1982 - 1986 BA in Men's Basketball
WSRN Jazz Director
Swarthmore African American Student Society
Sophisticated Gents (accapella group) @ Swarthmore College. With a robust skill set that includes Call Center, Leadership, Vendor Management, Financial Services, Program Management and more. Norman Wright has 1 emails and 2 mobile phone numbers on RocketReach.
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