Norman Santos Email & Phone Number
IT Support Analyst - Technology User Services @ Novartis
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Norman Santos Location
- New York, NY, US
Norman Santos Work
- 2020 -now IT Support Analyst - Technology User Services @
- 2018 -2020 IT Service Delivery Manager @
- 2017 -2018 Executive Technical Support @
- 2009 -2017 Tech Center Lead - End User Services @
- 2008 -2008 Novartis Help Desk Analyst @
- 2001 -2008 Technical Support - Team Lead @
Norman Santos Education
- AMA University
Bachelor of Science (Computer Engineering)
1996-2000
Norman Santos Skills
- Marketing
- Management
- Microsoft Word
- Microsoft Office
- Apple Certified Macintosh Technician
- Apple Certified
- Windows Server
- Help Desk Support
- SharePoint
- Active Directory
- Computer Hardware
- Service Desk
- ITIL
- Windows
- Microsoft Products
- Microsoft Exchange
- Troubleshooting
- Incident Management
- Business Analysis
- System Administration
- IT Operations
- IT Management
- Windows XP
- Technical Support
- Microsoft Certified Professional
- VPN
- Service Delivery
- VMware
- Hardware
- IT Service Management
Norman Santos Summary
- Norman Santos, based in New York, NY, US, is currently a IT Support Analyst - Technology User Services at Novartis. Norman Santos brings experience from previous roles at WuXi AppTec, The Estée Lauder Companies Inc., Novartis and Aequor Technologies. Norman Santos holds a 1996 - 2000 Bachelor of Science in Computer Engineering @ AMA University. With a robust skill set that includes Marketing, Management, Microsoft Word, Microsoft Office, Apple Certified Macintosh Technician and more. Norman Santos has 3 emails and 2 mobile phone numbers on RocketReach.
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