Norman Hansen's Location
Ottawa, Ontario, Canada
Norman Hansen's Work
- Senior Operations Director and Consultant @ Service Care Solutions
- Infrastructure Project Manager @ Office of the Superintendent of Financial Institutions Canada
- Head of Service Operations @ Nokia
- Senior Manager, Customer Operations @ Nokia
- Program Delivery Manager @ Hewlett Packard Enterprise
- Manager, Customer Support Centre @ Hewlett Packard Enterprise
- Operations Manager and Software Service Planner @ Hewlett Packard Enterprise
- Branch Support @ Hewlett Packard Enterprise
Norman Hansen's Education
- The Knowledge Academy2018 - 2018
(Management)
2016- Help Desk Institute2014 - 2014
(Organizational Leadership)
2007 - 2007- George Brown College
(Electronics)
1980 - 1982 - University of Toronto
- Western University
(Leadership, Management)
Norman Hansen's Skills
- Entrepreneurship
- Operations Management
- Business Systems Implementation
- Operational Streamlining
- Concept Planning
- IT Service Management
- Managed Services
- Employee Engagement
- ITIL Process Implementation
- Quality Management
Norman Hansen's Summary
Norman Hansen, based in Ottawa, Ontario, Canada, is currently a Senior Operations Director and Consultant at Service Craft Solutions, bringing experience from previous roles at Office of the Superintendent of Financial Institutions Canada, Nokia and Hewlett Packard Enterprise. Norman Hansen holds a 2018 - 2018 The Knowledge Academy. With a robust skill set that includes Entrepreneurship, Operations Management, Business Systems Implementation, Operational Streamlining, Concept Planning and more, Norman Hansen contributes valuable insights to the industry. Norman Hansen has 2 emails on RocketReach.
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