Customer Program Manager, Uniprise Customer Care Operations @ UnitedHealth Group
Workforce Manager, Western Region (NM and CA), Uniprise Customer Care Operations @ UnitedHealth Group
Norman Cohen's Education
Western Governors University
MBA (Management & Strategy)
2008 - 2010
The University of Arizona Global Campus
Master of Public Health - MPH (Public Health)
2022 - 2024
Caldwell University
BS (Business)
2002 - 2005
Norman Cohen's Skills
Six Sigma
Process Improvement
Call Center
Operational Excellence
Change Management
Business Process Improvement
Process Engineering
Mentoring
Program Management
Cross-functional Team Leadership
Norman Cohen's Summary
Norman Cohen, based in California, United States, is currently a Business Process Architect, Principal Master Black Belt, Mental and Behavioral Services at Blue Shield of California, bringing experience from previous roles at City of Brentwood, CA, San Francisco Health Plan and UnitedHealth Group. Norman Cohen holds a 2008 - 2010 MBA in Management & Strategy @ Western Governors University. With a robust skill set that includes Six Sigma, Process Improvement, Call Center, Operational Excellence, Change Management and more, Norman Cohen contributes valuable insights to the industry. Norman Cohen has 5 emails on RocketReach.