Norman Brown Email & Phone Number
Sr. Director, Client and Customer Experience @ Franklin Madison
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Norman Brown Location
- Nashville, TN, US
Norman Brown Work
- 2017 - now Sr. Director, Client and Customer Experience @
- 2014 - 2017 Director Service Operations @ SnapAgility Online Marketing
- 2009 - 2014 Director, Customer Service, Claims, and Billing @
- 2004 - 2009 Vice President, Senior Project Manager @
- 2004 - 2004 Customer Service Manager @
- 1999 - 2003 Manager, Customer Service @
Norman Brown Education
- Kent State University
(Finance)
Norman Brown Skills
- Management
- Leadership
- Customer Experience
- Call Center
- Call Centers
- Project Management
- Strategy
- Web Content Writing
- Social Media
- Program Management
- Business Process
- Project Planning
- Performance Management
- Business Analysis
- Vendor Management
- Telecommunications
- Six Sigma
- Requirements Analysis
- Strategic Planning
- Workforce Management
- Business Process Improvement
- Visio
- Process Improvement
- Sustainable Business
- Planning Budgeting & Forecasting
- IVR
- Data-driven Decision Making
- Customer Centric Solutions
- CX
- Social Media Marketing
- Green Living
- Ebooks
- Public Speaking
- Planning Budgeting And Forecasting
- Business Development
- Microsoft Office
- Customer Service
- Startups
- Marketing Communications
Norman Brown Summary
- Norman Brown, based in Nashville, TN, US, is currently a Sr. Director, Client and Customer Experience at Franklin Madison. Norman Brown brings experience from previous roles at SnapAgility Online Marketing, Davis Vision and Washington Mutual Bank. Norman Brown holds a Kent State University. With a robust skill set that includes Management, Leadership, Customer Experience, Call Center, Call Centers and more. Norman Brown has 5 emails and 2 mobile phone numbers on RocketReach.
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