Norman Brown Email & Phone Number
Sr. Director, Client and Customer Experience @ Franklin Madison
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Norman Brown Location
- Nashville, TN, US
Norman Brown Work
- Sr. Director, Client and Customer Experience @ (December 2017 - Present)
- Director Service Operations @ SnapAgility Online Marketing (October 2014 - December 2017)
- Director, Customer Service, Claims, and Billing @ (January 2009 - October 2014)
- Vice President, Senior Project Manager @ (August 2004 - January 2009)
- Customer Service Manager @ (January 2004 - August 2004)
- Manager, Customer Service @ (August 1999 - January 2003)
Norman Brown Education
- Kent State University
(Finance)
Norman Brown Skills
- Management
- Leadership
- Customer Experience
- Call Center
- Call Centers
- Project Management
- Strategy
- Web Content Writing
- Social Media
- Program Management
- Business Process
- Project Planning
- Performance Management
- Business Analysis
- Vendor Management
- Telecommunications
- Six Sigma
- Requirements Analysis
- Strategic Planning
- Workforce Management
- Business Process Improvement
- Visio
- Process Improvement
- Sustainable Business
- Planning Budgeting & Forecasting
- IVR
- Data-driven Decision Making
- Customer Centric Solutions
- CX
- Communication
- Social Media Marketing
- Green Living
- Ebooks
- Public Speaking
- Planning Budgeting And Forecasting
- Business Development
- Microsoft Office
- Customer Service
- Startups
- Marketing Communications
Norman Brown Summary
- Norman Brown, based in Nashville, TN, US, is currently a Sr. Director, Client and Customer Experience at Franklin Madison. Norman Brown brings experience from previous roles at SnapAgility Online Marketing, Davis Vision and Washington Mutual Bank. Norman Brown holds a Kent State University. With a robust skill set that includes Management, Leadership, Customer Experience, Call Center, Call Centers and more. Norman Brown has 3 emails and 2 mobile phone numbers on RocketReach.
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Top Franklin Madison Employees
Adam Rosenberg
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New York, NY, US
Jedd Taylor
Chief Marketing Officer
Minneapolis, MN, US
Preston Porter
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Murfreesboro, TN, US
Jonathan Shultz
Sr. Director, Client Marketing
Mount Juliet, TN, US
Stephen King
VP, Business Engagement
Atlanta, GA, US
Vanessa Stanfield
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Andie Lindgren
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Tabitha Courville
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Abdul Rahuman
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David Bowen
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Greenville, SC, US
Jennifer Head
Vice President
Cedar Hill, TN, US
Andrea Heger
Executive Vice President
Franklin, TN, US
Susan Pavloff
Vice President, Client Success Team
Duluth, GA, US
Craig Anderson
Director, Marketing
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Daniel Wheeler
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