Norma Shakra Email & Phone Number
Head of Customer Experience @ SinaLite
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Norma Shakra Location
- Toronto, ON, CA
Norma Shakra Work
- 2024 -now Head of Customer Experience @
- 2023 -2024 Senior Director Client Services @
- 2021 -2022 Director Customer Experience @
- 2017 -2021 Senior Director Client Experience and Support Services @
- 2011 -2017 Director, Client Service and Satisfaction @
- 2005 -2010 IBM.Com, Client Experience Manager @
- 1997 -2005 Senior Client Satisfaction Consultant @
- 1995 -1997 Actuarial Analyst @ Annuity Research & Marketing Services
Norma Shakra Education
- McMaster University
Bachelor (Honours Mathematics)
1989-1992 - University of Virginia Darden School of Business
Norma Shakra Skills
- Management
- Project Management
- Business Development
- Process Design
- Leadership
- Sales Management
- Team Management
- Operations Management
- Selling
- Coaching
- Business Intelligence
- Program Management
- Customer Satisfaction
- Sales Operations
- Sales
- Human Resources
- Leadership Development
- Training
- Talent Management
- Analysis
- Customer Relationship Management (CRM)
- Strategy
- Strategic Planning
- Social Media
- Actuarial Science
- Business Analysis
- Insurance
- Customer Relationship Management Crm
- Customer Relationship Management
Norma Shakra Summary
- Norma Shakra, based in Toronto, ON, CA, is currently a Head of Customer Experience at SinaLite. Norma Shakra brings experience from previous roles at Jonas Club Software, ApplyBoard and Livingston International. Norma Shakra holds a 1989 - 1992 Bachelor in Honours Mathematics @ McMaster University. With a robust skill set that includes Management, Project Management, Business Development, Process Design, Leadership and more. Norma Shakra has 3 emails on RocketReach.
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