Norma Shakra Email & Phone Number
Head of Customer Experience @ SinaLite
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Norma Shakra Location
- Toronto, ON, CA
Norma Shakra Work
- Head of Customer Experience @ (October 2024 - Present)
- Senior Director Client Services @ (June 2023 - June 2024)
- Director Customer Experience @ (October 2021 - November 2022)
- Senior Director Client Experience and Support Services @ (March 2017 - September 2021)
- Director, Client Service and Satisfaction @ (January 2011 - February 2017)
- IBM.Com, Client Experience Manager @ (January 2005 - January 2010)
- Senior Client Satisfaction Consultant @ (January 1997 - January 2005)
- Actuarial Analyst @ Annuity Research & Marketing Services (January 1995 - January 1997)
Norma Shakra Education
- McMaster University
Bachelor (Honours Mathematics)
1989-1992 - University of Virginia Darden School of Business
(Digital Transformation)
Norma Shakra Skills
- Management
- Project Management
- Business Development
- Process Design
- Leadership
- Sales Management
- Team Management
- Operations Management
- Selling
- Coaching
- Business Intelligence
- Program Management
- Customer Satisfaction
- Sales Operations
- Sales
- Human Resources
- Leadership Development
- Training
- Talent Management
- Analysis
- Customer Relationship Management (CRM)
- Strategy
- Strategic Planning
- Social Media
- Actuarial Science
- Business Analysis
- Insurance
- Customer Relationship Management Crm
- Customer Relationship Management
Norma Shakra Summary
- Norma Shakra, based in Toronto, ON, CA, is currently a Head of Customer Experience at SinaLite. Norma Shakra brings experience from previous roles at Jonas Club Software, ApplyBoard and Livingston International. Norma Shakra holds a 1989 - 1992 Bachelor in Honours Mathematics @ McMaster University. With a robust skill set that includes Management, Project Management, Business Development, Process Design, Leadership and more. Norma Shakra has 3 emails and 1 mobile phone numbers on RocketReach.
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