Norma C. Email & Phone Number
Director of Operations @ APG&E
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Norma C. Location
- Houston, TX, US
Norma C. Work
- Director of Operations @ (April 2025 - Present)
- Director of Operations @ (January 2022 - March 2025)
- Operations Manager @ (April 2021 - January 2022)
- Billing and Collections Manager @ (June 2019 - January 2022)
- Workforce Manager @ (July 2016 - May 2019)
- Quality Assurance Specialist @ (November 2014 - June 2016)
- East Customer Service Lead @ (June 2014 - November 2014)
- Customer Care Specialist @ (April 2014 - May 2014)
Norma C. Education
- University of Houston-Downtown
Criminal Justice (Criminology)
2017-2020
Norma C. Skills
- A/R Collections
- Analytical Skills
- Billing Process
- Billing Services
- Budgeting
- Business Process Improvement
- Client Relations
- Client Services
- Collections Management
- Contact Centers
- Credit
- Credit Analysis
- Credit Management
- Credit Risk
- Customer Service
- Data Analysis
- Data Analytics
- Debt Collection
- Electric Utility
- English
- Forecasting
- Interpersonal Skills
- Leadership
- Letters of Credit
- Microsoft Excel
- Operational Control
- People Management
- Portfolio Management
- Project Management
- Spanish
- Strategic Planning
Norma C. Summary
- Norma C., based in Houston, TX, US, is currently a Director of Operations at APG&E. Norma C. brings experience from previous roles at GoodCharlie, Liberty Power and Entrust Energy. Norma C. holds a 2017 - 2020 Criminal Justice in Criminology @ University of Houston-Downtown. With a robust skill set that includes A/R Collections, Analytical Skills, Billing Process, Billing Services, Budgeting and more. Norma C. has 1 emails and 1 mobile phone numbers on RocketReach.
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