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Norma Berry Location
Tucson, AZ, US
Norma Berry Work
Senior Bilingual Technical Support @ (March 2023 - Present)
Bilingual Technical Support Specialist @ (October 2020 - March 2023)
QBO Mexico and Customer Experience Lab - Senior Service and Support Specialist @ Intuit (May 2014 - February 2020)
Performance Development Specialist @ (September 2012 - August 2013)
Bilingual Pharmacy Help Desk Representative @ APAC (November 2010 - April 2012)
Norma Berry Education
Pueblo Magnet High School
Norma Berry Skills
Agile Methodologies
Business Development
Call Centers
Class Facilitation
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Representatives
Customer Service Training
Customer Support
Customer-focused Service
Data Entry
De-escalation
Employee Training
Facilitation
Insurance
Microsoft Office
Microsoft Outlook
Operations Management
Outlook
Payroll
Payroll Services
Performance Management
Product Management
Quality Assurance
Quick Thinker
QuickBase
QuickBooks
Quicken
SaaS
Sales
Service Delivery
Software Documentation
Team Building
Team Facilitation
Team Leadership
Team Management
Teamwork
Technical Support
Telecommunications
Time Management
Training
Training Facilitation
Troubleshooting
Verbal De-escalation
VoIP
Windows 7
Wireless
Norma Berry Summary
Norma Berry, based in Tucson, AZ, US, is currently a Senior Bilingual Technical Support at Curriculum Associates. Norma Berry brings experience from previous roles at Curriculum Associates, Intuit, OptumRx and APAC. Norma Berry holds a Pueblo Magnet High School. With a robust skill set that includes Agile Methodologies, Business Development, Call Centers, Class Facilitation, Customer Experience and more. Norma Berry has 1 emails and 1 mobile phone numbers on RocketReach.
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