Vertex Solutions is a human capital performance and learning technologies company. We have partnered with more than 80 federal agencies and hundreds of commercial organizations to ensure sustainable success through end-to-end, technology-enabled learning and development solutions. Our customized, scalable services have been deployed across a range of functions, levels, and geographies for more than 25 years.
Vertex Solutions understands the entire learning system and how to incorporate innovative methods and technologies to improve training effectiveness while reducing overall costs. We help our clients successfully deploy new business processes to enhance learning programs, develop customized learning content that aligns with organizational goals, implement new performance technology systems, and boost training program adoption through targeted communications strategies.
Vertex Solutions is a technology provider focused on improving performance with learning technology, including Extended Reality (XR) systems integration, 3D modeling, Simulation, Animation, and pilot training. Vertex is the preferred vendor for helping individuals learn faster, recall longer, and perform better in their jobs.
Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience.
If you’re checking off boxes while you’re checking out possible partners, here’s a quick company snapshot:
*Headquartered in Halifax, Nova Scotia, Canada (Halfway between the UK and California – perfectly positioned for global support)
*Onshore support provided by agents across Canada
*Nearshore support provided by agents in the Dominican Republic
*Founded in 1994
*800+ employees in two centers (both in Canada)
*Privately-owned
*Offering PCI-compliant solutions
*Minimum program size: 20 FTE
*Bilingual support for high volume programs in: English, French, Spanish. We can also support lower volume/coverage models with Portuguese, German, Cantonese and Mandarin.
Recognized for excellence in security-first IT services and compliance, Snap Tech IT delivers seamless integration into customer environments, optimizing performance, productivity & collaboration. With offices in Atlanta, Phoenix & San Francisco, we offer plans that meet your needs with fully outsourced IT or services when and how you need them.
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