Noreen C. Email
Customer Experience - Consulting @ Caterpillar Inc.
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Noreen C. Location
- Melbourne, VIC, AU
Noreen C. Work
- Customer Experience - Consulting @ (February 2021 - Present)
- Consulting @ Noreen Cabral Consulting (August 2018 - Present)
- Customer Experience Leader @ (October 2019 - January 2021)
- Retention Manager ( Consulting) @ (January 2018 - May 2018)
- APAC Operations Customer and Dealer Engagement Manager @ (August 2014 - September 2017)
- Direct Sales Manager @ (January 2013 - January 2014)
- Customer Support and CIC and Direct Sales Manager @ (January 2012 - January 2013)
- Customer Support and CIC Manager @ (January 2011 - January 2012)
- Customer Support Manager @ (January 2010 - January 2011)
- Direct Sales Manager @ (January 2009 - January 2010)
- Settlements Team Leader @ (January 2007 - January 2009)
- Direct Sales Team Leader @ (January 2006 - January 2007)
- Mortgage Specialist @ (January 2006 - January 2007)
- Team Leader Customer Service @ (January 2003 - January 2005)
- Customer Service Consultant @ (January 2000 - January 2003)
Noreen C. Education
- Forrester
Innovating Customer Experience
2022 - Forrester
Building Winning Business Cases
2022-2022 - Forrester
Journey Mapping Certified (CX)
2021-2021 - Forrester
CX Certified
2021-2021 - Caterpillar - Forrester
CX Essentials : An Introduction for CX Leaders and Professionals (Customer Experience)
2021-2021 - Leiden University
Certificate (De mystifying mindfulness)
2017-2017 - Australian Institute of Business
Master of Business Administration (MBA)
2013-2015 - Steven Covey
Leading 7 Habits Facilitators Certification
2015-2015 - acs distance education
Certificate of Life Coaching
2013-2013 - leadership management australia
The Perfromance Edge
2008-2008 - TAFE NSW
Diploma in Financial Services ( Finance/ Mortgage broking)
2006-2006 - Southern Edge Training
Certificate III in Business Administration
2005-2005 - leadership management australia
Effective Supervisory Management
2004-2004 - Six Sigma Global Institute
Lean 6 Sigma Black Belt (2018)
- Six Sigma Global Institute
Project Management Certification 2018
Noreen C. Summary
- Noreen C., based in Melbourne, VIC, AU, is currently a Customer Experience - Consulting at Caterpillar Inc.. Noreen C. brings experience from previous roles at Noreen Cabral Consulting, Aruma, Nissan Financial Services Australia Pty Ltd and BMW Financial Services. Noreen C. holds a Innovating Customer Experience @ Forrester. Noreen C. has 2 emails on RocketReach.
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