Norbert Labundy Email

Customer Service Manager @ Services4-IT (Past)

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Norbert Labundy's Location

Budapest, HU

Norbert Labundy's Work

Customer Service Manager @ Services4-IT
Service Delivery Manager @ IT Services Hungary Kft.
IT Service Delivery Manager @ IBM

Business Analyst @ IT Services Hungary Kft.
IT Service Manager @ Vodafone
Sales Assistant @ bp
Senior IT Service Desk Agent @ Hewlett Packard Enterprise

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Norbert Labundy's Education

University of Szeged
Master's degree (Communication and Media Studies)
2000 - 2005
SAFe Scaled Agile
Certified SAFe 5 Product Owner/Product Manager (Information Technology Project Management)
2022 - 2022
Narada
Vedic lifestyle mentor (Counseling Psychology)
2021 - 2022

EXIN
ITIL® 4 Strategist: Direct, Plan & Improve (Information Technology)
2021 - 2021
Axelos Global Best Practice
ITIL® Foundation Certificate in IT Service Management (Information Technology)
2021 - 2021
T-Systems ServiceNow (SNOW) Certified
Information Technology
2021 - 2021
T-Systems Service Manager with TÜV Rheinland certified Qualification
Customer Service Management
2020 - 2020
T-Sytems Certified Contracting
Contracting Excellence (Purchasing, Procurement/Acquisitions and Contracts Management)
2020 - 2020
Internal Training Programme
TRAINED* SIX SIGMA + LEAN (Yellow)
2016 - 2016
EXIN your ICT competence partner
ITIL Service Transition Certificate, Information Technology
2015 - 2015

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Norbert Labundy's Skills

Service Delivery
Service Management
IT Service Management

Sla
Vendor Management
IT Operations
IT Outsourcing
ITIL
Outsourcing
BMC Remedy

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Norbert Labundy's Summary

Norbert Labundy, based in Budapest, HU, is currently a Customer Service Manager at Services4-IT, bringing experience from previous roles at Deutsche Telekom IT Solutions HU, IBM and Vodafone. Norbert Labundy holds a 2000 - 2005 Master's degree in Communication and Media Studies @ University of Szeged. With a robust skill set that includes Service Delivery, Service Management, IT Service Management, Sla, Vendor Management and more, Norbert Labundy contributes valuable insights to the industry. Norbert Labundy has 3 emails on RocketReach.