Noha Zoelfakar Email
Policy and Process Analyst, Global Business Improvement Team within Global Exams Delivery @ British Council
Noha Zoelfakar's Location
Montserrat
Noha Zoelfakar's Work
- Policy and Process Analyst, Global Business Improvement Team within Global Exams Delivery @ British Council
- Business Development and Relationship Manager @ British Council
- Exams Services Officer @ British Council
- Organizational Development Specialist @ Andalusia Hospitals
- Operations Manager @ SUTHERLAND GLOBAL SERVICES UK LTD
- Team Manager @ SUTHERLAND GLOBAL SERVICES UK LTD
- Team Manager and Customer Service Coach @ SUTHERLAND GLOBAL SERVICES UK LTD
Noha Zoelfakar's Education
- Cardiff Metropolitan University
Master of Business Administration (M.B.A.) (General Management)
2016 - 2018 - University of Alexandria
Bachelor of Arts (BA) (English Literature)
2006 - 2010 - Sacred Heart School
General Secondary School Certificate (Literature Section)
1993 - 2006
Noha Zoelfakar's Skills
- BPO
- Call Centers
- Soft Skills
- Coaching
- Customer Service
- Sales
- Team Management
- Operations Management
- Customer Satisfaction
- Written and Oral Presentation Skills
Noha Zoelfakar's Summary
Noha Zoelfakar, based in Montserrat, is currently a Policy and Process Analyst, Global Business Improvement Team within Global Exams Delivery at British Council, bringing experience from previous roles at British Council, Andalusia Hospitals and Sutherland Global Services. Noha Zoelfakar holds a 2016 - 2018 Master of Business Administration (M.B.A.) in General Management @ Cardiff Metropolitan University. With a robust skill set that includes BPO, Call Centers, Soft Skills, Coaching, Customer Service and more, Noha Zoelfakar contributes valuable insights to the industry. Noha Zoelfakar has 2 emails on RocketReach.
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